In a hard to reach port in an unstable part of the Middle East, a large iron ore unloader was knocked off its rails during an unberthing operation. The unloader straddled strategic oil pipelines supplying the country with benzine, and as a result of the incident, had become unstable. The port authority demanded that the ship owner reinstate the unloader, they detained the ship and placed a hold on the ship agent’s funds.

The complex political environment and the strategic sensitivities of the case meant that a representative of the ship owner and its insurer was required on site. Arundel Resolution was deployed as a trusted intermediary to make face to face contact with all the parties involved. We reassured them of the ship owner’s commitment to repair the unloader and negotiated overlapping agreements with the port authority, repair contractors and port agents to enable the repairs to take place, and the ship released without further delay.